The bluu Laundry Detergent Sheets are made of non-ionic and anionic surfactants, water, and fragrance ingredients that leave your laundry with a long-lasting gentle scent. You can find detailed information about the ingredients here German Product Data Sheet
Do the bluu Laundry Detergent Sheets contain harmful chemicals or microplastics?
No. We are proud that our bluu Laundry Detergent Sheets are free of all microplastics, parabens, optical brighteners, bleaching agents, dyes, and preservatives.
Do the bluu Laundry Detergent Sheets dissolve in water?
Yes, our Laundry Detergent Sheets dissolve completely in water and are biodegradable.
Are bluu Laundry Detergent Sheets more expensive than regular laundry detergent?
The bluu Laundry Detergent Sheets cost approx. CHF 0.33 per wash cycle, which is comparable to the price of an average laundry detergent. As with any product, there are cheaper and more expensive alternatives. For example, if you order 6 boxes at the same time, you pay only CHF 0.26 per wash cycle.
Are the bluu Laundry Detergent Sheets 'Zero-Waste'?
That depends on the definition. The fact is that the Laundry Detergent Sheets themselves dissolve in water (biodegradability) and the packaging is 100% recyclable. There is no plastic whatsoever, neither in the product nor in the packaging. We ship individual orders in a 100% compostable shipping bag.
Are the bluu Laundry Detergent Sheets vegan?
Because our Laundry Detergent Sheets are neither made from animal-derived ingredients nor tested on animals, they are 100 % vegan.
Washing Performance & Washing Result
Do the bluu Laundry Detergent Sheets also work in cold water?
Yes, the bluu Laundry Detergent Sheets are suitable for all temperatures, including cold water. To ensure proper cleaning performance, we recommend using water that is at least 15 °C.
Do these small Laundry Detergent Sheets even work?
Yes! Despite its extremely low weight of just 3 grams, we can absolutely assure you that we have tested the washing performance thoroughly and countless times so that we can fully stand behind our product. For stubborn stains, we recommend using an additional stain remover (such as a laundry bar soap) before washing.
For which temperatures are bluu Laundry Detergent Sheets suitable?
The bluu Laundry Detergent Sheets are suitable for all temperatures between 15 - 95 °C.
With the bluu Laundry Detergent Sheets, only a small amount of foam forms – should I use more Laundry Detergent Sheets?
No. You do not need foam for effective Laundry! Foam can even have negative effects, as air bubbles impede cleaning performance, large amounts of water are required to rinse foam away, and excessive foam can cause detergent residue to remain trapped in your clothing.
Does heavily soiled laundry need to be pre-treated?
As a general rule, it is recommended to pre-treat stains and heavily soiled laundry with our stain remover soap.
Skin & Tolerance
Is there also an unscented variant of the bluu Laundry Detergent Sheets?
Yes, our Laundry Detergent Sheets in the allergy-friendly "Nonscents" variant, which contains no perfumes or fragrances at all and is specially designed for sensitive skin, allergy sufferers, and baby laundry. The washing performance remains completely unchanged.
What does the Dermatest seal mean?
The Dermatest seal confirms that our Laundry Detergent Sheets do not cause adverse reactions for sensitive skin. The sheets were dermatologically tested and awarded a "very good" rating by specialist physicians.
Are the bluu Laundry Detergent Sheets also suitable for allergy sufferers?
bluu consists of non-ionic and anionic surfactants, and long-lasting fragrances are used for the "Alpine Freshness" variant. Although the Laundry Detergent Sheets are very gentle and manufactured without bleach, preservatives, or parabens, we do not classify them as hypoallergenic. Furthermore, the Laundry Detergent Sheets were tested for skin compatibility by Dermatest and rated "very good". This means they are suitable for all skin types.
Textiles & Special Applications
Can I also take bluu Laundry Detergent Sheets with me when traveling?
Indeed, Laundry Detergent Sheets are perfectly suited for doing clean laundry even while traveling, thanks to their small size and low weight. For this purpose, the Travel Pack is available in a practical travel size. They are also suitable for hand washing.
Can I also use bluu Laundry Detergent Sheets for hand washing?
Yes, Laundry Detergent Sheets are excellent for use when hand washing laundry. Important: wash your hands thoroughly afterwards! For sensitive skin, we specifically recommend our Laundry Detergent Sheets "Nonscents", which are completely free of fragrances and perfumes.
Which textiles can I wash with the bluu Laundry Detergent Sheets?
Our Laundry Detergent Sheets are suitable for all textiles, whether white, colored, or black Laundry. They can also be used for wool, silk, and cashmere. Yes, the bluu Laundry Detergent Sheets can be applied to all fabric types. The "Delicate Detergent" variant of the Laundry Detergent Sheets is explicitly designed for wool, cashmere, down, silk, and delicate clothing. They deliver gentle Laundry care without putting unnecessary strain on fabric fibers.
Can the bluu Laundry Detergent Sheets also be used for technical and breathable textiles?
Yes, the Laundry Detergent Sheets are suitable for all textiles. Please follow the care instructions on your clothing items for best results. Because the Laundry Detergent Sheets contain no cationic surfactants or solvents, they do not compromise the breathability of fabrics.
Can I also use the Laundry Detergent Sheets for silk, cashmere, down, and wool?
Yes, the bluu Laundry Detergent Sheets can be used for all textiles. The "Delicate Laundry Detergent" variant of the Laundry Detergent Sheets is explicitly suitable for wool, cashmere, down, silk, and delicate clothing. These deliver gentle Laundry cleaning without unnecessary strain on the fabric fibers.
Are the bluu Laundry Detergent Sheets also suitable for cloth diapers?
You can also wash cloth diapers with our Laundry Detergent Sheets. Please be sure to follow the care instructions for your diapers. For best results, use our skin-friendly "Nonscents" variant, which is formulated entirely without fragrances. For optional germ and stain treatment, we recommend adding oxygen bleach, so you do not need to wash the diapers at excessively high temperatures — high heat washing would otherwise drastically shorten the overall lifespan of your diapers.
Fragrances & Variants
What is the difference between 'Alpine Freshness', 'Applecadabra', 'delicate detergent' and 'Nonscents'?
The "Alpine Freshness" and "Applecadabra" variants deliver a long-lasting scent in your laundry thanks to added fragrances, available in addition to the "Nonscents" variant. The delicate laundry detergent is specifically formulated for wool, silk, and delicate fabrics. The cleaning performance is identical across all Laundry Detergent Sheets.
What is the difference between 'Alpine Freshness' and 'Nonscents'
The "Alpine Freshness" variant provides a long-lasting scent on your laundry from added fragrances, as an extra feature compared to the "Nonscents" variant. The cleaning performance is identical for both Laundry Detergent Sheets.
Do the bluu Laundry Detergent Sheets smell good?
Yes, all Laundry Detergent Sheets except "Nonscents" have a fresh, subtle scent that lingers for a long time in dried laundry. Please note: immediately after Laundry and while still wet, the laundry has very little to no fragrance at all — only the characteristic smell of wet laundry is perceptible.
General
Does the Silvertrooper replace a 90° / 60° wash?
The Silvertrooper allows you to lower the wash temperature by 20°. This means that a 90° wash can be replaced with a 70° wash, and a 60° wash can be replaced with a 40° wash.
Do dryer balls help with drying down and bedding laundry?
Yes, these dryer balls are perfect for down products and bedding. During Laundry, down typically clumps together. This means you need to help the down re-fluff when drying. Place your down or puffer jacket in the dryer to tumble dry, then add the 4 bluu dryer balls to the drum as well. They loosen and fluff up the down and bedding during the drying cycle.
Are the dryer balls also suitable for allergy sufferers?
Animal fur allergies are not triggered by the animal fur itself, but by certain proteins—for example, those found in sweat, saliva, etc.—and fatty alcohols. These proteins are no longer present in carefully treated wool. Our dryer balls should have been sufficiently cleaned to prevent this. However, it can still happen that a possible reaction occurs if you are directly allergic to sheep’s wool. For all other allergies, no reaction should normally occur, as our dryer balls are hypoallergenic.
Do you still need to use fabric softener or dryer sheets with our dryer balls?
No, our dryer balls work like a natural fabric softener. You can forgo using both fabric softener and dryer sheets. The bluu balls make laundry soft and supple.
Can dryer balls be used for baby diapers and baby clothing?
Dryer balls made from natural materials such as felt or wool are excellent for baby clothes, children’s clothing or diapers. Using plastic dryer balls can irritate sensitive children’s skin. At the high temperatures inside a clothes dryer, chemical substances can leach out of plastic balls and transfer onto laundry. This does not happen with our bluu Balls.
Can you add scented dryer balls?
Yes, a few drops of essential oil on the dryer balls will leave the laundry smelling even more pleasant.
Do dryer balls eliminate static charge?
Dryer balls do not eliminate static cling. They only help prevent it. In addition to dry air, static buildup is also caused by over-drying laundry in the tumble dryer. Other ways to reduce static cling include: shortening drying times, washing with pre-dosed bluu Laundry Detergent Sheets, and separating synthetic fabrics from the rest of your laundry.
Do dryer balls fade?
bluu dryer balls won’t bleed dye. However, we don’t recommend using tennis balls as a substitute for dryer balls. These can definitely bleed dye. That’s why we recommend using bluu balls to be safe.
How to use & Dosage
I have a large washing machine (8 kg), what do I need to consider?
If you have a large washing machine with an 8 kg wash drum, you should simply use double the amount of Laundry Detergent Sheets specified on the packaging, unlike standard washing machines (4-5 kg).
My Laundry Detergent Sheets don't dissolve completely. What should I do?
Please note the optimal loading of your washing drum. The rule of thumb for a standard wash cycle is: a raised, spread hand should always still fit inside the drum above the loaded laundry. For delicate or wool laundry, the washing drum should be filled to a maximum of only half capacity. We also recommend placing the Laundry Detergent Sheets at the back of the drum, so water reaches the sheet directly and dissolves it as quickly as possible. This also prevents the sheet from sticking to the washing machine door.
My Laundry Detergent Sheets leave residue on the clothes or on the washing machine door. What should I do?
If the Laundry Detergent Sheets have left white marks on your clothing, we recommend holding the affected area under hot running water until no more foam forms and the detergent is fully dissolved. Afterwards, allow the clothing to dry — the discoloration should disappear completely afterward.
Do I still need fabric softener?
bluu itself contains no plasticizers. If you do not want to go without fabric softener, you can still use it as usual. Incidentally, a simple alternative to fabric softener is regular white household vinegar (not vinegar essences). You can add approximately 30–60 ml of vinegar to the fabric softener dispenser. The vinegar softens the water, disinfects, and removes limescale deposits and any detergent residue from the fibers of your clothing.
Do I need to consider the Water hardness in my region for the Dosage?
Water hardness has a certain influence on washing results, but generally 1 - 1.5 Laundry Detergent Sheets per wash cycle are sufficient even in regions with high Water hardness. If the washing performance is not adequate, you can adjust the Dosage very easily.
What else do I need to note about How to use it?
Bluu is a detergent that must be kept out of the reach of children and should be stored in a dry place. Please follow the instructions on the packaging.
Hygiene Silver Cloth - Silvertrooper
What ingredients are in the Silvertrooper?
The Silvertrooper consists of 6% silver and 94% viscose.
What textiles can the Silvertrooper be used for?
The Silvertrooper is suitable for all textiles.
Can the Silvertrooper be used with all detergents?
Yes, it is compatible with all detergents including fabric softener.
Why is the Silvertrooper made of viscose instead of polyester, unlike other suppliers?
Polyester releases microplastics during Laundry that cannot be fully filtered by wastewater treatment facilities and pollutes the environment. Viscose, by contrast, is made from natural cellulose, is biodegradable, and creates no negative environmental impact.
Oxi White Booster - SnO₂ White
At what temperature does SnO2 White work?
Our SnO2 White formulation is already active at a wash temperature starting at 30 °C and can be used up to 95 °C.
Store the SnO2 White in a cool, dry location and seal the packaging securely after each How to use (for example with a clothespin). Contact with water or moisture can cause the powder to react and clump, which impairs consistent dosing and may reduce effectiveness.
What are the ingredients of SnO2 White?
SnO2 White contains an eco-friendly oxygen bleach, powered by plant-based surfactants and enzymes that clean gently yet effectively — and it does so without genetic engineering! The formula uses naturally sourced raw materials and is vegan. This product is readily biodegradable, free of plastic, unnecessary chemicals, fragrances, dyes, and non-biodegradable optical brighteners. Our SnO2 White prevents laundry graying and works even at low temperatures. Its recyclable paper packaging makes it all the more a sustainable choice for brilliantly snow-white laundry.
Is SnO2 White suitable for all textiles?
Our SnO2 White is ideal for white, bleach-compatible and colorfast textiles. However, you should avoid wool, silk and leather, as these delicate materials are not suitable for bleach. Pay attention to the care instructions on the textiles. We recommend first testing the product on an inconspicuous area to ensure that the colors are not affected. This way you can use the product without any worries.
What sets SnO2 White apart from conventional products?
Our bluu Oxi White Booster protects your laundry from graying starting at 30°C and gently removes stains and odors. Unlike conventional products, it contains no fragrances, dyes, or optical brighteners and uses natural ingredients. It contains enzymes that are not genetically modified. Additionally, it is plastic-free and can be supplied with a sustainable measuring spoon made from Swiss beech wood, which eliminates single-use plastic. Dermatest has tested our SnO2 White for dermatological skin compatibility and awarded us the "very good" seal for this. Only the best for your laundry, your skin, and the environment!
Can already yellowed or greyed white laundry be made brilliantly white again with SnO2 White?
It is very difficult to fully brighten white Laundry that has already yellowed or turned grey. Regular How to use of SnO2 White and Laundry at 60 °C can lighten the shade slightly over time. However, the white will never be as radiant as it was originally. SnO2 White primarily works as a preventative product, and helps avoid grey haze and yellow discoloration.
Dryer Balls - bluu Balls
Are there tests on the effectiveness of dryer balls?
Yes, dryer balls were tested for effectiveness by a laboratory. The test found a reduction in drying time of up to 25%. Additionally, laundry dried with dryer balls was softer and had fewer wrinkles. Link to the study
Are dryer balls also suitable for the washing machine?
No, dryer balls are exclusively intended for use in clothes dryers. They should not cause any damage in a washing machine, but they also have no positive effect. Dryer balls are often confused with wash balls or laundry balls.
What ingredients are the Floor Cleaner Sheets made of?
While conventional floor cleaners often contain microplastics, environmentally harmful chemicals, and animal fats, bluu Floor Cleaner Sheets are completely free of microplastics, biodegradable, and also vegan. Our Floor Cleaner Sheets consist of anionic and non-ionic surfactants, fatty alcohols, water-soluble salt, and water.
How do you apply the Floor Cleaner Sheets?
Fill a bucket with 3 - 5 liters of lukewarm water, dissolve one Floor Cleaner Sheet in it, and get started with your mopping fun!
Do the Floor Cleaner Sheets contain harmful chemicals or microplastics?
No. Our bluu Floor Cleaner Sheets are biodegradable and 100% plastic-free. We are proud of that!
Are the Floor Cleaner Sheets vegan?
Yes, our Floor Cleaner Sheets are completely free of animal ingredients and are therefore 100% vegan.
On which surfaces can the Floor Cleaner Sheets be used?
The bluu Floor Cleaner Sheets are an all-in-one solution - they can be safely used on all sealed floors! We recommend that you follow the cleaning instructions provided by your floor manufacturer.
What are the advantages of the Floor Cleaner Sheets being pH-neutral?
Our floor cleaner has a pH level of 7 and therefore falls into the category of neutral cleaners. Neutral cleaners have the advantage that they work well on almost all surfaces, are gentle on materials, and are therefore also suitable for sensitive floors. The pH-neutral formula not only protects materials but is also gentle on skin. Neutral cleaners are also superior to all other cleaners when it comes to environmental properties.
bluu Stain Soap - Stick
Is the bluu stain soap vegan?
Our stain remover soap is 100 % vegan and lovingly manufactured with sustainable ingredients at a traditional German company. It is free of fragrances and dyes, making it gentle on textiles and skin.
What textiles can the bluu stain soap be used on?
The stain soap from bluu is particularly suitable for How to use on cotton, linen, blended fabrics, and synthetic textiles.
What are the ingredients of the bluu stain soap?
Traditional products often still use animal-derived ingredients. For example, bile soap contains parts of cattle bile. Our stain remover soap completely forgoes animal ingredients, instead using high-quality plant-based ingredients such as olive oil from Greece and soapwort from the Alps. This not only delivers excellent cleaning results, but also creates a positive outcome for our blue planet.
What's the best way to use bluu stain soap?
Dampen Stains with water, gently rub the affected area with stain remover soap, and let it sit for a few minutes. Wash according to the fabric care instructions with bluu Laundry Detergent Sheets in the washing machine or by hand.
What stains can I use the bluu stain soap for?
The stain removal soap from bluu is suitable for How to use on cotton, linen, blended fabrics and synthetic textiles.
What is soapwort and how does it work in stain remover soap?
Our stain soap contains common soapwort (Saponaria officinalis) from the Alps. The woody roots of the delicate soapwort flower contain surface-active substances and, when combined with water, form a lightly foaming soap solution. This cleans laundry in a completely natural way and is particularly gentle on skin and the environment. With our stain soap, we want to give this forgotten wonder plant from the Alps a new shine!
Washing Machine Cleaner & Descaler - Calcbusters
Are Calcbusters biodegradable?
Our Calcbusters are completely safe for the environment when used in accordance with the How to use guidelines. Once the acid reacts with limescale and is neutralized, the resulting residues are readily biodegradable.
What are the advantages of Calcbusters compared to other descalers?
Thanks to the inorganic acid, Calcbusters are up to 6x stronger and up to 10x more effective in terms of descaling time than other descalers. The cellulose coating prevents contact between the descaler and skin.
How does limescale form, and why is it necessary to descale the washing machine?
Limescale forms when the calcium and magnesium ions contained in water precipitate out during heating. The harder the water, the more of these minerals it contains, and the faster limescale deposits build up in your washing machine.
Regular descaling is important, as limescale can impair washing machine performance, increase energy consumption, and shorten the service life of the appliance. Proper detergent dosing also plays a role: over-dosing or under-dosing detergent can further encourage the formation of limescale deposits.
The bluu Laundry Detergent Sheets are perfectly pre-dosed and help minimize limescale buildup in the washing machine.
For thorough cleaning and descaling, we recommend bluu Calcbusters:
- For hard water: 1× per month
- For soft water: Every 2–3 months
The Calcbusters reliably remove limescale deposits, leave your washing machine hygienically clean, and help maintain consistent washing performance and the appliance's service life long-term.
What distinguishes Calcbusters from descaler tablets?
Descaler tablets do not remove limescale; instead, they primarily target unpleasant odors. The bleach included in these tablets is designed to kill bacteria. However, since bacteria reside in limescale deposits, they can only be effectively eliminated if the limescale is also removed. Moreover, most competitor descaler tablets typically must be handled barehanded. Our Calcbusters eliminate limescale deposits, thus also killing bacteria and eliminating unpleasant odors.
Do all the pads dissolve during How to use?
Minor residues may occasionally occur. Remove these from the drum as needed after the wash cycle.
Cleaning Stone - Fred Cleantstone
How does the Fred Cleantstone work?
Fred Cleantstone is a mechanical cleaning product specially developed for stubborn, persistent grime. The Cleaning Stone cleans effectively using a combination of ultra-fine rock powders, plant-based surfactants, and soap — completely free of harsh chemicals. Pick up the Cleaning Stone with a damp sponge or cloth, then apply it to the soiled surface. Cleaning works best with gentle, circular rubbing motions. Following the How to use steps, any leftover residue can simply be wiped away with clean water. The result is a spotless surface with no remaining residue. Fred Cleantstone works especially well when used paired with the sustainable Spongeblub scrub sponge.
Where can I use the Fred Cleantstone from bluu?
The Fred Cleantstone is ideal for intensive cleaning of many household and around-the-home surfaces. It reliably removes grease, limescale, burnt-on residue, and stubborn dirt.
It can be used, among other use cases, for:
Stainless steel, for example sinks, range hoods, and kitchen shelves
Glass ceramic cooktops (scratch-free with proper How to use)
Glass surfaces
Alloy wheels
Window frames
Garden furniture
Dishes with utensil abrasion, such as discoloration or deposits in coffee cups
The Fred Cleantstone is not suitable for Plexiglas and other sensitive plastics. For sensitive materials, we recommend testing the product on an inconspicuous hidden spot first.
How productive is Fred Cleantstone?
The Fred Cleantstone impresses with its exceptional efficiency, which is achieved through a special drying process. One tin replaces roughly 9 bottles of conventional scouring milk while delivering equally thorough cleaning results. In addition, the Fred Cleantstone provides twice as many applications as a standard Cleaning Stone. It is very economical in use, straightforward to follow in the How to use, and offers a sustainable, versatile solution for all kinds of household cleaning tasks.
What material is the Fred Cleantstone made of?
The Fred Cleantstone is made from 100% natural, biodegradable raw materials. These include ultra-fine rock dust, plant-based surfactants, and soap, which deliver a thorough yet gentle clean. The cleaning stone is vegan, free of microplastics, preservatives, and harmful chemicals. Additionally, only pure natural essential oils are used, which impart a pleasant, natural fragrance. This makes it not only effective but also environmentally friendly and good for your health.
How long is the Fred Cleantstone good for?
The Fred Cleantstone is very durable (at least 24 months). The natural essential oils support hygienic cleaning and extend the product’s lifespan. If you purchase a refill and do not use it immediately, store it in a dry place, as moisture could make it more difficult to pour into the can later.
What material is the Fred Cleantstone can made of?
The Fred Cleantstone tin is made from bio-based Green PE, which is produced from sugarcane ethanol. This sustainable material has a negative CO₂ footprint, as sugarcane cultivation absorbs CO₂. Green PE is durable, fully recyclable, and helps reduce plastic waste. The tin is manufactured in Germany.
Must Fred Cleantstone be dry before I close the can?
To ensure optimal quality and durability, it is recommended to let the cleaning stone dry for a few minutes after use before putting the lid back on. The stone will naturally absorb any remaining moisture. The Fred Cleantstone cleaning stone contains Litsea cubeba extract, which is known in scientific literature as a natural antibacterial and antifungal active ingredient that supports the product's longevity.
Non-Scratch Sponge - Spongeblub
How long can the Spongeblub be used?
A cellulose sponge should be replaced approximately every two to four weeks to avoid germ buildup. For optimal hygiene, weekly cleaning at 60°C in the washing machine or dishwasher and drying in a well-ventilated spot between uses is recommended.
Can I wash the Spongeblub in the washing machine?
Yes, the sponge can be washed easily in the washing machine at 60 °C.
What are the ingredients in the Spongeblub?
Our Spongeblub is made from high-quality natural and recycled materials. The sponge side is crafted from 100% cellulose of plant origin, which is harvested in France. Cellulose is a renewable raw material with excellent absorbency. The fiber side is made from a sustainable blend of 60% recycled sisal and 40% recycled PET, manufactured in Italy. The sisal comes from recycled coffee sacks and is an exceptionally durable natural fiber extracted from the agave plant. The PET is produced from recycled PET bottles and delivers added stability and longevity. This combination makes our Spongeblub both eco-friendly and functional.
How can I dispose of the Spongeblub?
The sponge must be disposed of in residual waste.
How do I care for the Spongeblub so that it lasts longer?
Rinse the sponge thoroughly after each use and let it air dry. For a more thorough clean, you can occasionally wash it at 60 °C in the washing machine or on the upper rack of the dishwasher.
Can I also use the scouring side of the sponge for coated frying pans?
Yes, since this is a scratch-resistant sponge, it can also be used on sensitive surfaces.
Water Bottle Cleaner - Cleanions
How do I use the Cleanions water bottle cleaner?
How to use: Add 8-10 Cleanions to the bottle. Add a small amount of warm water (fill to a maximum height of 1 cm). Seal the bottle tightly and shake vigorously for at least 40 seconds. Warning: Light pressure may build up inside the bottle. Open the bottle carefully, then rinse thoroughly - finished!
For non-sealable hollow items, limescale, or heavy soiling: Fill the container all the way to the top with hot water and add 8-10 Cleanions. For optimal results, let the Cleanions soak in the water for around 1 hour.
If possible, afterwards clean the container again as usual for 40 seconds with the Cleanions to completely remove all dissolved residue and soiling.
How many Cleanions should I use?
For optimal cleaning, we recommend using 8 to 10 Cleanions depending on the level of soiling. For light soiling, 8 pieces are sufficient; for heavy soiling, we recommend up to 10 Cleanions. For particularly stubborn soiling and bottles over 750 ml in volume, you can also use more.
What is the advantage over commercially available dishwashing detergent?
Thanks to the friction effect of the Cleanions, you can achieve an exceptionally thorough clean in just one minute. Even stubborn dirt that often doesn't even come completely clean in the dishwasher can be removed with them. At the same time, our Cleanions are compact, plastic-free, and free of dyes and fragrances.
General
Can I use Cleanions on all types of bottles?
Yes, the Cleanions are versatile and suitable for drinking bottles (plastic, aluminum, stainless steel, glass), vases, carafes, and other hollow bodies.
Can I also use the Cleanions for other open containers?
Yes, you can use Cleanions with any type of container.
For open containers, we recommend filling the container all the way to the top with hot water and adding 8-10 Cleanions. For optimal results, let the Cleanions soak in the water for about 1 hour. Then thoroughly rinse the container.
Should I continue using Calcbusters with hard water?
Depending on the water hardness and how frequently the machine is used, we recommend descaling every one to three months. Our Calcbusters are ideal for this task. These effective, eco-friendly washing machine descaling agents completely eliminate limescale buildup in your machine once and for all and leave your laundry smelling fresh and clean.
Do Cleanions leave residue or cause taste or odor changes?
No, thanks to their eco-friendly ingredients, Cleanions leave no unpleasant odors or unwanted flavor changes. After a thorough rinse, your container is clean and fresh again.
Why is the descaler in a case?
The casing prevents direct skin contact with the descaling agent during How to use of the Calcbusters.
What is amidosulfonic acid in the Calcbusters?
Sulfamic acid is an inorganic acid that, unlike citric acid, is approximately 10 times more effective in terms of descaling time and works up to six times stronger than other descalers.
How often should I use Cleanions?
If you use your water bottle every day, we recommend cleaning it once a week with our Cleanions.
Are the residues of Cleanions completely safe?
Yes, even the smallest residual amounts are completely harmless. However, we recommend you rinse the bottle thoroughly after every How to use of the Cleanions.
What is the correct way to store the Calcbusters?
Store Calcbusters in a dry, cool environment, and carefully seal the bag after each use to avoid contact with moisture. This will extend the shelf life of the Calcbusters.
Our dishwasher tabs only contain the bare essentials — they are highly concentrated and free of fillers, plastic, and fragrances. They are made from oxygen-based bleaches, non-ionic surfactants, and enzymes.
What distinguishes Bluufos from conventional dishwasher tablets?
Unlike conventional dishwasher tablets, which are often packaged in plastic, contain microplastics, or are wrapped in PVA film, our Bluufos are completely unpackaged and plastic-free, and are delivered in recyclable kraft cardboard packaging.
Our dishwasher tablets are not only eco-friendly, but also vegan: they contain no animal-derived ingredients whatsoever and are manufactured without animal testing.
What’s more, our Bluufos completely forgo fillers and fragrances. Our tablets are concentrated and efficient, with no unnecessary additives.
How do you use the Bluufos?
Place the tablet in the dosing compartment. Add regeneration salt and rinse aid for optimal dishwasher results.
What tableware can the Bluufos be used for?
Bluufos are well-suited for dishes and glasses of all kinds, even porcelain! However, make sure that your dishes are dishwasher-safe and that you arrange silverware separately from other metal cutlery.
General
Where are the Bluufos manufactured?
Our Bluufos are made with great love in a sustainable facility in Germany.
Da unser Logistikpartner Bestellungen sehr schnell bearbeitet und versendet, ist eine Stornierung nach Abschluss deiner Bestellung oft nicht mehr möglich.
Möchtest du deine Bestellung trotzdem stornieren? Dann melde dich so schnell wie möglich bei unserem Support und halte deine Bestellnummer bereit. Wir prüfen gerne, ob eine Stornierung noch möglich ist. https://www.bluuwash.com/pages/kontakt
Where is my package?
First check the tracking information. There you will see where your package is currently located. You can find the tracking number in the shipping confirmation we sent to you via email.
Important: In the first few days after shipping, it may happen that the shipment status is still shown as "unknown". This is normal. Once the postal service has processed the package, the tracking information will update automatically.
Has your package been delivered according to the tracking information? Then please also check if it was left with a neighbor.
If the shipment status has not changed for more than 5 days or you cannot find your package despite successful delivery, then contact our support team. We will be happy to assist you further.https://www.bluuwash.com/pages/kontakt
What happens if my package is lost or arrives damaged?
We're sorry that your order arrived damaged. Please share the following information with us so we can quickly address your concern and find a suitable solution together.
If your package is missing, please also share your order number with us. We will check the shipping status and work with the carrier to find a quick solution. https://www.bluuwash.com/pages/kontakt
How does the 30-day money-back guarantee work?
We want you to be completely satisfied with bluu. That's why we offer a 30-day money-back guarantee.
If our products don't meet your expectations or fail to deliver the usual performance, you can contact our support team within 30 days of your purchase date.
Briefly describe your issue and have your order number ready. Together we will find a suitable solution.
If you want to return a product, you can request a return label. Please have your order number ready and let us know the reason for the return, so we can process your concern as quickly as possible.
Can the wash subscription be canceled for all bluu products?
A bluu subscription can be canceled for various products, and this is visible on the checkout page in each case.
Can a bluu subscription be cancelled at any time?
Yes. Your bluu subscription has no minimum term and can be canceled at any time.
You can easily cancel your subscription through your customer account. If you need help with this, our support team will be happy to assist you.
What are the benefits of a subscription?
With the bluu subscription, you’ll have your favorite products delivered automatically to your home – no more reordering required.
Your benefits:
* At least 20% off
* Flexible delivery intervals
* Pause, adjust, or cancel at any time
* Never be left without laundry detergent again
Which delivery schedule is right for me?
The ideal delivery frequency depends on your washing habits, household size, and Water hardness. Our recommendations are based on an average Dosage of 1.5 Laundry Detergent Sheets per wash load and a 4–5 kg washing machine.
Our recommendation:
* 1 person: every 3 months
* 2 people: every 2 months
* 4 people: every month
How can the subscription be paid?
The bluu subscription can be paid for with a valid credit card.
How can the delivery rhythm be changed?
You can adjust your delivery schedule at any time in your customer account.
If you need assistance with this, our support team will be happy to help you.
How can I pause my subscription?
You can pause your subscription at any time in your customer account.
If you need assistance with this, our support team will be happy to help you.
Can I have multiple subscriptions at the same time?
Yes. You can have multiple bluu subscriptions at the same time and manage them independently of one another. For example, you can combine different products or different delivery intervals.
Is there a minimum term?
No. The bluu subscription has no minimum term. You can pause, modify, or cancel it at any time.
How do I add products to my subscription?
You can add more products to your existing subscription at any time.
Log in to your customer account and open your subscription to do so. There you can select additional products and add them to your next delivery.
If you need assistance with this, our support team will be happy to help you.
How do I change my payment method?
You can update your payment method at any time in your customer account under your subscription.
If you need assistance during this process or encounter issues when updating, our support team will be happy to help you.
Are there samples to order if I'm not entirely sure?
No, we do not ship samples. However, bluu has a 100% "30-day money-back guarantee" — this means if you are unsatisfied for understandable reasons, we will refund your full purchase price (within 30 days of your purchase date). You do not need to return the Laundry Detergent Sheets to us, instead we recommend gifting them to someone who could use them.
I chose to pay by invoice, what happens next?
Invoicing for bluu is processed via our external partner "POWERPAY". Please check your inbox and spam folder for an email with the subject line "bluuwash.com - POWERPAY Invoice XXXXXXX" from the sender "no-reply@billing.powerpay.ch". This email will be sent to you immediately after our shipping confirmation. Please note: You will receive your initial invoice from POWERPAY via email with a 14-day payment deadline plus an additional grace period until the end of the month. This initial invoice is completely fee-free. The initial invoice email will note that a monthly invoice will be sent by mail the following month, which will incur administration fees of CHF 2.90. If this invoice is not paid on time, additional reminder fees will apply. You can find POWERPAY's terms and conditions here.
What payment methods are available?
In our online shop you can pay by credit card (Visa, Mastercard, AMEX), PayPal, Klarna, Twint, or by invoice. The invoice will be sent via email by our partner POWERPAY as soon as the order has been shipped. If you would rather pay in cash, you can also purchase bluu at select stores, which you can find here.
How much are the shipping/delivery costs?
At bluu, neither packaging, shipping, nor delivery fees apply for orders with a minimum order value of 15 francs.
How long do I have to wait for my order?
All orders are shipped as quickly as possible (guaranteed to ship the same day if placed by 12:30 PM) and will arrive to you via A-Post or B-Post within 1-2 days (CH)
Where does bluu deliver?
Currently, we deliver within Switzerland, Liechtenstein, Germany, Austria, France, Italy, Belgium, Luxembourg, and the Netherlands.
How does the refund process work?
Upon receipt of the returned item, we will check whether it meets the criteria of our return policy. If the return is approved, a refund will be processed to the original payment method.
bluu stands for water, purity, and our blue planet. The bluu Laundry Detergent Sheets are biodegradable. Water is a cause especially close to our hearts, which is why we have been proudly donating 1% of our revenue from day one to our friends at the "Viva con Agua" foundation, who support water projects in Switzerland and abroad.
Who is behind bluu?
Behind bluu is Roman and his team from Zurich, who have set themselves the goal of developing sustainable and at the same time practical alternatives to household items. Find out more here.
Where can I buy bluu Laundry Detergent Sheets?
Of course, our products are available in our online shop and at well-known marketplaces such as Galaxus, brack.ch, and Amazon. They are also sold in physical retail stores in Switzerland at Coop, Spar, Manor, and Müller, and in Germany at REWE and Edeka, plus many other online and offline retailers.
Is bluu also available as a subscription?
Yes! Our products are also available as a subscription. You’ll save at least 20% compared to one-time purchases, and you can choose exactly how often we deliver—completely flexible between 1 and 6 months.
You can adjust your delivery frequency at any time in your customer account. Of course, you can also pause or cancel your subscription there.
Are there any more products from bluu?
bluu offers a range of sustainable Laundry and cleaning products. For example, we stock Laundry Detergent Sheets and dryer balls for eco-friendly Laundry, as well as Floor Cleaner Sheets for clean, environmentally friendly floor care. You can find all our available products here. We are currently developing additional products that will be released in the coming months. Sign up for our newsletter to stay up to date.
I received a bluu gift voucher, how can I redeem it?
Deinen Geschenkgutschein kannst du ganz einfach auf unserem Online-Shop einlösen. Der Gutscheincode kann beim Abschluss des Kaufprozesses eingegeben werden und das Guthaben deines Gutscheins wird automatisch vom Gesamtbetrag deines Warenkorbes abgezogen. Um dein Guthaben abzurufen, kannst du hier deinen Gutscheincode eingeben: https://www.bluuwash.com/a/govalo/lookup
Is bluu the inventor of Laundry Detergent Sheets technology?
No, we did not invent this technology. It has existed for many years. We are proud that with bluu we have brought the first Laundry Detergent Sheets brand from Switzerland to the market.
Can I return the products if they don't work for me?
We offer a 30-day money-back guarantee. If you are convinced that our bluu products do not deliver the usual performance or simply do not meet your wishes, then email us at hello@bluuwash.com and we will refund your purchase price.